All the terms and conditions and/or any transactions occurring online at or by phone are subject to the laws of the Republic of the Philippines.  Shop on cueis not responsible for the delay and/or damages resulting from machinery breakdown, Acts of God, and from other actions, both governmental and otherwise, including but not limited to war, riot, seizure, and embargo. The tools available on to create document is the property of Allcard and its affiliated companies. The Buyer’s order shall be deemed an acceptance of the Seller's terms. The Terms and conditions shall in all respects be governed by Philippine law. 



All orders are subject to acceptance by Shop on cue. We reserve the right to reject any order at any time without recourse. We also reserve the right to change the price at any time even after we receive the order.


Due to the nature of the products, no returns can be made once the order is processed and/or shipped. Any claims for defects, damages, or shortages must be made in writing within two (2) business days after receipt of the merchandise. We will replace only those orders that were processed incorrectly. The replacement of the order will take place only after the receipt of returned merchandise. We will not replace the order if it is determined by us that the order was misused or mishandled by the buyer or a part or portion of the order was used by the buyer and part of the order is being returned. 


Shop on cueneither makes any explicit warranty nor imply or accepts any responsibility other than possible replacement of the products that Buyer is buying.  Shop on cue may but does not guarantee the replacement of the defective product, or credit the amount of the purchase price. 


Shipping terms are F.O.B.  Shop on cuewill arrange for shipping with the carrier on behalf of the buyer.  The Buyer will be fully responsible for the shipping and handling cost.  Shop on cuewill not be responsible for the delay in delivery, loss or damage of the order while the order is with the shipping carrier.

Limitation of Liability

Shop on cuewill not be liable in contract or in tort (including negligence) to the customer for incidental or consequential damages, arising out of or resulting from anybody’s performance or nonperformance of our obligations. Shop on cueshall not be liable to anyone for any kind of financial losses, cost, expenses, damages and/or other economic damages. The Buyer agrees that the Buyer will not hold  Shop on cue responsible for any and all loss, cost, expense, and damages (including legal costs) on account of any and all manner of claims, demands, actions, and proceedings that may be instituted against Shop on cue and its affiliated companies on grounds alleging that the said work violates any copyrights, trademarks, service marks, or is scandalous, or invades any person's right to privacy or other personal rights.

Design Restrictions

Shop on cue reserves the right to reject orders with card designs that contain unauthorized use of logos, trademarks, and symbols. Additionally, those which imitate government-issued IDs such as Driver’s License, UMID, SSS card, PhilHealth card, PAG-IBIG Fund Card will not be produced by Shop on cue.


Cancellations and Refunds

Shop on cue and its affiliated companies will not refund any money for the orders that were shipped or were cancelled after the order was processed.